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[Business writing] Resume General Guidelines: focus on the employer's need. tell what you have to offer the employer include only relevant skills, achievements & education 1 page (if you write 2 pages, fill it up) avoid personal pronouns "I, me, my" resumes should be different (alter each on th the job you're applying for) when describing skills & accomplishments use action verbs e.g. Resume Action Verbs: http..
[Business writing] Sample Cover Letter for HR Janice Richardson Recruiting Manager, Rollins Consulting Firm 2100 18th Street NW, Suite 100 Minneapolis, MN 55306 Dear Ms. Richardson: With understanding of the role quality of hire plays for organizations today, and previous recruiting, staffing and human resources experience, I submit my resume for consideration for the position of experienced recruiter. In addition to my resume, I provide be..
[Business writing] Sample Application letter (2) Name pualkim@xxx.com ~ 111 S. Tehanro ~ Seoul, Korea 50014 ~ 010-1234-5678 February 16, 2012 Mr. Dick Hall Hanger Prosthetics & Orthotics 1079 10th Avenue SE Minneapolis, MN 55414 Dear Mr. Dick Hall: In this letter of application I wish to apply for the Prosthetic/Orthotic Technician position announced on the Hanger web page. The enclosed resume; shows I will be graduating this spring from Unive..
[Business writing] Sample Application letter (1) Andrew Baer 3675 N. 59th Place Phoenix, AZ 85018 February 2, 2009 Ms. Kristen Briney 1234 Finance Lane Phoenix, AZ 85018 Dear Ms. Briney: I would like to be considered for your finance intern position advertised in The State Press. My Finance degree courses work at Arizona State University and my sales experience suggest I would be well suited for this position. My current course work that is re..
[Business writing] Cover Letter / Application Letter Purposes: CL : accompanies your resume - for a specific job opening AL : may be submitted w/ a resume - for a potential opening (regardless) Format: same as a business letter Heading: Senders information, Date, Recipients info. Greeting: To hiring Department Recruiter, To whom this may concern Focus: CL : tells your qualifications for a specific job AL : your interest and potential to contribute..
[Business writing] Sample Executive Summary Throughout the years we have seen a major trash pollution problem. The situation has gotten worse throughout the years. ACE hardware will expand their trash compacting market into Romania. ACE Hardware will provide solar powered trash compactors to the waste management authorities in the Romanian government. The benefits for the country of Romania to switch to solar powered trash compactors are ..
[Business writing] Executive Summary Prep NOTES: The following checklist will help you cover the most important points in your summary. They are a guideline; you may want to emphasize additional points. Description of Business: 1. Business form: proprietorship, partnership, or corporation? 2. Type of business: merchandising, manufacturing, or service? 3. What is the product and/or service? 4. Is it a new busin..
[Business writing] Executive Summary : 1st part in the business plan (but the last part you will write) What is it: summary of the highlights of your business plan Purpose gives readers an overview of your business introduction to your business Should include: description of your company / product mission statement the target market / customers competition business operations financial projections & plans Intr..
[Business writing] Sample Memorandum Memorandum February 7, 2012 To: Students From: Paul Kim RE: Assignment: Planning a new business venture Your group has decided to start up a business that will manufacture a new line of clothes. Please clarify the following: Your business name (and rationale) Your business concept A mission statement for the business A values statement for the business on a social, ethical and environmental leve..
[Business writing] Memorandum Business writing 1st impression clear & brief (blunt) don't be creative, be tactful think of your tone (semi-formal) think of your audience Pronouns: I, you, we "we" only use when you're representing your company starting an opinion use "I" Active vs. Passive Voice the best writers achieve a style that their message can't be misunderstood. to be clear avoid the passive voice e.g. The net benefit..
[Business writing] Strategies for Writing Successful Business Letters State the bad news. When the bad news is a logical outcome of the reasons that come before it, the audience is psychologically prepared to receive it. Tell the audience what you did do, can do, or will do rather than what you did not do, cannot do, or will not do. Say "We sell exclusively to retailers, and the one nearest to you is ..." rather than "We are unable to serve you, so please call you..
[Business writing] Sample Follow-up Letters RESCHEDULE Hello, Unfortunately I must reschedule our [meeting/appointment] on [original time and place]. [Reason(s) and explanation(s).] By waiting [amount of time], I feel our meeting will be much more valuable. I will call to reschedule a time to meet [time frame]. If you have any questions in the meantime, please don't hesitate to call me at [phone number]. Thank you for your patience and un..
[Business writing] Business E-mails Salutation: Dear Mr. Kim Dear Ms Choi Starting: We are writing to inform you that ... to confirm ... to request ... to enquire about ... I am contacting you for the following reason. I recently read/heard about . . . and would like to know . . . I would be interested in (obtaining/receiving) ... I am writing to tell you about ... Referring to previous contact: Thank you for your letter of Januar..
[Business writing] Useful Expressions for business writing l A/C or acct - account l A.O.B - any other business l attn - attention l appro. - approval l brb - be right back l CEO - Chief Executive Office l CFO - Chief Financial Office l COD - cash on delivery l dept - department l D.O.B - data of birth l A/S/L - Age, Sex, Location l e.g - exempli gratia l ETA - Expected Time of Arrival l etc. - et cetera l i.e. - That is l IOU - l mo - month l N/A - not..
[Business writing] Sample Business Template: Coffee Shop Business Plan 1.1 Objectives Java Culture's objectives for the first year of operations are: Become selected as the "Best New Coffee Bar in the area" by the local restaurant guide. Turn in profits from the first month of operations. Maintain a 65% gross margin. 1.2 Keys to Success The keys to success will be: Store design that will be both visually attractive to customers, and designed for fast and efficient ..